Legal notice

Dear Customer,

To support you in exercising your right to submit a complaint to an official, independent and impartial third-party entity, and in accordance with Law No. 144/2015 of 8 September 2015, we have gathered some information that may help you with this process.

If you are not satisfied with the solution presented by our company in relation to a dispute, you may contact one of the Alternative Dispute Resolution Entities listed below:

1. CNIACC – National Centre for Information and Arbitration of Consumer Disputes
   Tel.: 213 847 484
   Email: cniacc@unl.pt

2. CIMAAL – Centre for Information, Mediation and Arbitration of Consumer Disputes of the Algarve
   Tel.: 289 823 135
   Email: cimaal@mail.telepac.pt

3. Consumer Dispute Arbitration Centre of the District of Coimbra
   Tel.: 239 821 690 / 289
   Email: geral@centrodearbitragemdecoimbra.com

4. Consumer Dispute Arbitration Centre of Lisbon
   Tel.: 218 807 000 / 218 807 030
   Email: juridico@centroarbitragemlisboa.pt
   director@centroarbitragemlisboa.pt

5. Consumer Information and Arbitration Centre of Porto
   Tel.: 225 508 349 / 225 029 791
   Email: cicap@mail.telepac.pt

6. Consumer Dispute Arbitration Centre of Vale do Ave / Arbitration Court
   Tel.: 253 422 410
   Email: triave@gmail.com

7. Consumer Information, Mediation and Arbitration Centre / Consumer Arbitration Court
   Tel.: 253 617 604
   Email: geral@ciab.pt

8. Consumer Dispute Arbitration Centre of the Autonomous Region of Madeira
   Address: Rua Direita, 27 – 1st Floor, 9050-405 Funchal
   Email: centroarbitragem.sras@gov-madeira.pt