Shipping policy

Alma Colchões delivers all orders through an external transport service, with the cost of delivery included in the product price. Delivery is only available in mainland Portugal, and the average order dispatch time is 15 working days. This timeframe may be subject to delays during periods of higher order volume.

Delivery is considered completed upon signature of the delivery receipt at the agreed address.

If the carrier is unable to complete the delivery due to reasons attributable to the customer, a fee of €50 + VAT will be charged for the redelivery of each item.

The purchase of the Alma Lift bed includes, in addition to delivery to the address, the assembly of the item.